StartupDorf e.V.
Community
An active startup community improving access to capital and corporate networking.
Explore a city
AI & Deep Tech in Dusseldorf
Düsseldorf offers a concrete starting point for conversations about enterprise AI: Cognigy names the city as its headquarters and describes AI solutions for customer service. The Safari gives your team a chance to explore how conversational automation connects to existing contact channels, when it hands off to a person and how quality is assessed in operation.
At a glance
The AI Safari in Dusseldorf explores Enterprise AI and customer service through Cognigy, Enterprise automation in the Rhineland and Technology transfer from research and product development. Designed for CTOs and R&D leaders and Board members and strategy teams.
Local perspective
Enterprise AI and customer service
Düsseldorf offers a concrete starting point for conversations about enterprise AI: Cognigy names the city as its headquarters and describes AI solutions for customer service. The Safari gives your team a chance to explore how conversational automation connects to existing contact channels, when it hands off to a person and how quality is assessed in operation.
Questions to take into the conversation
- Which customer requests should be answered automatically, and which should go straight to an employee?
- How can a team measure quality beyond answer accuracy, including resolution, handoff and customer experience?
- Which knowledge sources and system access does a dependable assistant need?
Local examples and perspectives
- Cognigy (conversation starter; visit subject to availability)
- Enterprise automation in the Rhineland
- Technology transfer from research and product development
A sample day
09:30
AI in Germany and the AI Act
A briefing on the state of AI in Germany: what is hype, what is real, and what does the AI Act mean?
11:00
Inside the lab
Visit an AI startup and see its labeling stations, training clusters and live inference demos.
13:00
Lunch with machine-learning engineers
No sales presentation. Have lunch with the engineers and ask about their tech stack and recruiting.
15:00
Corporate AI deep dive
A workshop on how a large company works with AI startups, using real cases and lessons.
17:30
Networking and reflection
Dinner with founders and investors.
What your team can explore
- Which recurring task could be a good first AI test, and how would you measure improvement?
- What data, approvals and human review does the workflow need before it can be used day to day?
- Which process should move on from the workshop as an experiment, prototype or next implementation step?
- Which AI application can you test sensibly with your existing data, systems and skills?
A route shaped around your question
We select relevant organisations and conversations around the question your team brings. The final route depends on the topic, availability and the people who can contribute.
Plan a conversation →Ecosystem organisations
Startup Week Düsseldorf
Event
An annual platform for founders, corporates, and investors. Future Tech Fest is its highlight.
NRW.BANK
Funding
State development bank and active startup investor.
Companies in the local ecosystem
Cognigy
Enterprise AI
Enterprise conversational AI platform and a global leader in the Gartner Magic Quadrant.
Auxmoney
FinTech
A digital platform for personal loans.
Metalshub
Logistics / B2B SaaS
Digital supply chain platform for raw materials, transforming the metals trade.
Trivago
Travel tech
A hotel search and price-comparison platform founded in Düsseldorf.
fashionette
E-commerce
Data-driven e-commerce platform for premium fashion and accessories.
“At last, AI use cases that work. No hype, just real applications in production. We identified three concrete pilots.”
“Reaching potential customers and strategic partners is always important when you are a fast-scaling company. We are happy that the organizers kept their promise.”
About the topic
Questions about AI Safari
Which AI topics does the Safari cover?
From generative AI to computer vision and robotics. Typical topics include LLMs, predictive maintenance and autonomous systems.
Is this only for tech companies?
No. Most participants come from traditional industries such as manufacturing, logistics and financial services.
Which city is the best fit for my AI Safari?
Cologne for applied AI in insurance, Düsseldorf for enterprise AI and Aachen for deep-tech research. We also organize tours in other cities, including Berlin and Munich.
Explore with your team